Fix “Office can’t find your License for this Application”

Repeatedly seeing an error message “Microsoft Office can’t find your License for this Application” while trying to activate your Office subscription? Well, a unique activation code is very necessary to activate your newly purchased Microsoft Office product. Using the activation code, you can link your purchased subscription to your account. However, you might not be able to activate your subscription because “sppsvc.exe” could not run over your device. So, in that case, you need to take some action in order to activate your subscription successfully.

What causes this error to take place?

Now, you must be thinking about what this “sppsvc.exe” is? Well, this is a service that runs on a user’s device when he tries to activate his subscription. The service comes into action when it needs to authenticate your Microsoft account ID with the product you have purchased. However, sometimes, this authentication could not be initiated and you ultimately land up with this error- “Microsoft Office can’t find your License for this Application.”

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Apart from that, you may also see this error message if you have linked your product key to a different Microsoft account.

Moving on, let us now discuss the ways through which you can get rid of this troublesome error and get back to using your Microsoft subscription once again.

However, one thing worth noting here is that the solutions given below would only work if you are using a legitimate version of Microsoft Office and not the pirated one.

Dealing with the issue

Solution 1- Disable the compatibility mode

Since some users had faced this issue due to the active compatibility mode. Therefore, you should disable it and check for error persistence. For this:

  1. Locate the Office setup file
  2. Find the executable program and right-click on it
  3. Now, click on the “Properties” option
  4. Then, choose the “Compatibility” tab
  5. Here, look for the “Run this program in Compatibility mode for” option
  6. Deselect the checkbox present next to it
  7. Select the “Apple” option followed by “OK”

Solution 2- Restart the sppsvc.exe service

  1. On the keyboard of your device, press the Win + S keys
  2. In the given dialog box, enter “services.msc” and press “Enter”
  3. Navigate through the list to find “sppsvc.exe”
  4. Then, right-click on it and choose “Properties” from the list
  5. To initiate the process, you must choose the “Start” option
  6. This option can be found under the “Service Status”

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While carrying out this process, it is a must that your device is running over a stable, secure, and high-speed internet connection. After the process ends, you must close all the opened windows and then restart your device.

Solution 3- Update your Office product

For avoiding any hurdles during the activation, one should keep installing its latest updates. So, to accomplish that, you must use the steps given below:

  1. First of all, restart your device
  2. Launch the Office setup by tapping on its icon
  3. Now, go to the “File” menu and choose “Account”
  4. Then, click on “Update Options”
  5. And, choose the “Update Now” button
  6. Wait patiently until the process is resolved

Solution 4- Repair Office

  1. First, click on the “Start menu” and choose “Apps and Features”
  2. From the given options, choose “Office”
  3. Then, click on the “Modify” option
  4. Now, wait until the setup runs and choose “Repair”
  5. Followed by this, choose “Online Repair” > “Repair”

Solution 5- Contact Microsoft Support

Go to the official support site of Microsoft i.e. and choose the option to “Get Started.” When you are connected to the support agent, you might be asked to provide your Order ID so that they can confirm if you have purchased your subscription through the licensed means or not. After this, he will perform the necessary steps to get your Office subscription to work again.


Here, we have successfully discussed how you can get past the “Microsoft Office can’t find your License for this Application” error on your device. Trying all these solutions one by one would definitely help you in your endeavor.